MANAGED IT SERVICES

Trusted IT Support and Consulting

As a leading provider of managed IT solutions, Helixstorm offers the breadth and depth of services needed to support your business goals now and in the future.

Experts in top technologies

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WHAT TO EXPECT

Helixstorm Managed IT Services

Helixstorm is the technology and business partner your company needs to stay relevant and secure.

We offer a full range of technical resources along with the expertise to help you address current challenges with a future-focused mindset.

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Strategy and Program Management

We begin every relationship with a comprehensive audit to understand your current computing environment, then present our recommendations for addressing gaps and risks.

  • Assigned executive sponsor and technical account manager

  • Initial network audit, analysis and recommendations

  • Regular strategy meetings

Infrastructure Management and Technical Support

Every successful system needs a solid foundation. Our Network Operations Center (NOC) proactively maintains and tunes your network to keep everything running in top shape.

  • Proactive system and software maintenance

  • Local and remote network support

  • Critical hardware, service and system monitoring

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Proactive (and Reactive) Support

Relationships are our top priority. You’ll be supported by an experienced team of systems engineers and network professionals who provide 24/7 onsite and remote support.

  • Assigned account specialist

  • Help Desk

  • Remote/onsite break/fix support

Build Your
Technology Future

Translate your business needs into an IT environment that works with you, not against you. We’ll help you create an IT strategy overview that lays out a clear plan of where you’d like to go and how technology can get you there.

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SERVICES

Helixstorm’s
Managed IT Services
Include

When you partner with Helixstorm, you get a broad range of services that solve your immediate headaches and build a strong technology foundation.