Los Angeles IT Support & Consulting

Proactive Managed IT Services for Los Angeles Businesses

Managed IT Services Los Angeles

Solve your IT Issues with Los Angeles Managed IT Services.

Technology should support your business, not weigh it down.

Managed IT services enables Los Angeles businesses to reduce technology costs, secure their organization and solve recurring IT headaches once and for all.

With Helixstorm, you get proactive, data-driven IT support and unparalleled customer service — all within your budget.

Learn how our Los Angeles IT services help solve your everyday technology challenges.

Our Los Angeles managed IT services clients typically see:

Issues Resolved on First Contact

Avg. ticket response time

Avg. resolution time

System uptime

Proactive Managed IT Services For Los Angeles Businesses

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24/7 Monitoring & Detection

Get constant critical hardware, service and system monitoring, patch updates and workstation support to prevent issues before they become a problem, including anti-virus and spyware detection.

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IT Help Desk Support

Slow desktop? Trouble logging in? Get your IT issues resolved promptly. You can even access custom dashboards to monitor ticket requests. Helixstorm provides your team with a single destination for resolving IT issues.

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Strategic Planning

You’ll meet with an executive sponsor and dedicated technical account manager regularly on your IT strategy. We use data to drive every decision and future-proof your tech.

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IT Compliance

Confidently grow your business — knowing your IT environment meets industry compliance standards. We tailor IT compliance plans for each of our clients, specific to their size, industry and operational needs.

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Business Continuity

No need to stress about what might happen in the future. We prioritize regular backups, data retention policies and a business continuity plan to keep your operations up and running in the event of a disaster.

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Cyber Security

Receive ongoing anti-virus software updates and patch management to secure your IT environment. We develop a strong security foundation through training, process improvement and network maintenance.

Solve Your IT Headaches With Helixstorm’s Los Angeles IT Services

Are you always struggling with your Wi-Fi? Do slow computers cause more harm than good? Not sure you have a solid disaster recovery plan in place?

Wasting time trying to solve IT issues with no real, lasting solution can be incredibly frustrating?

Luckily, there’s an easier path to better IT support.

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Peace of mind

Alleviate stress and risk of unmanaged IT

Increased Growth

Scale confidently and cost-effectively

Prevent downtime

Protect your business from unexpected downtime

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The project went exactly as planned — better even. We hit all the goals we were aiming for, and we’re already experiencing a significant return on the investment. Helixstorm was great to work with because they understood our business goals and what we needed to grow from a technology perspective. We knew we could trust them to do everything – from the hardware to the software to the planning.

Peter McAneny

Benefits of Helixstorm’s Managed IT Services

At Helixstorm we pride ourselves on our customer service and technical expertise. Here’s where we shine compared to other Los Angeles managed IT services providers:

Transparent, Data-Driven IT Support

Get a handle on your IT. We map out every server, computer and device to get a full picture of your IT health. That way, our team of engineers can diagnose and resolve IT issues quickly (and prevent problems before they start).

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CIO-Level IT Consulting & Strategy

Is your IT environment hindering or helping your business? Our technical engineers work with your IT budget to create strategic yearly plans that maximize your technology investments and help you understand how to prioritize IT investments to fit your Los Angeles business goals.

How Managed IT Services Works

Step 1

Assess Your Network

Before introducing new IT solutions, you need to understand your starting point. We'll begin with a network assessment to evaluate where risks lie and how to reduce costs and improve your IT environment.

Step 2

Prioritize Your Technology Needs

Based on your needs, we’ll create strategic technology plans that fit your budget and goals. We’ll show you every resource and cost required to get you where you want to be.

Step 3

Gain an Ongoing IT Services Consultant and Partner

With monthly status reports, quarterly strategy meetings and a full team of readily available engineers, you’ll have IT support at every level of your business. We work side by side with you to roll out new initiatives and overcome IT challenges with your goals in focus.

Business-Minded

We solve your pressing tech issues, but we don’t tackle IT in a silo. We keep your business objectives front and center to ensure we fix the problems that affect you every day. Technology is the fuel that gets you where you want to go.

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Future-Focused

Solving immediate tech issues will patch holes today, but a short-term solution doesn’t set you up for future success. We work with you to create a foolproof technology roadmap that serves your Los Angeles business now AND in the future.