Effective Date: 9/1/2025
1. Introduction
This Privacy Policy explains how Helixstorm (“we,” “us,” or “our”) collects, uses, and discloses personal information when you (“you” or “User”) access or use our website https://www.helixstorm.com/ (“Site”) or any related services.
2. Information We Collect
2.1 Personal Identification Information
- Collected only when voluntarily provided: e.g., name, email address, phone, company details, etc. Helixstorm.
2.2 Non-Personal Identification Information
- Automatically or passively collected: browser type, operating system, IP address, referring/exit pages, ISP, and other technical or usage data Helixstorm.
2.3 Cookies & Tracking Technologies
- We may use cookies or similar technologies to enhance user experience and understand usage patterns. You can disable cookies, although some features may not function properly Helixstorm.
3. Purpose of Collection and Use
We use collected information to:
- Provide and maintain our services.
- Respond to inquiries or support requests.
- Send administrative or informational communications.
- Analyze trends, monitor usage, and improve our Site.
- Protect against fraud and ensure security.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell personal information. Information may be disclosed to:
- Service Providers: who perform services on our behalf (hosting, analytics, support tools, etc.).
- Legal & Regulatory Authorities: to meet legal obligations or protect our rights.
- Business Transfers: in the context of a merger, acquisition, or asset sale, subject to appropriate confidentiality efforts.
- Aggregate & Anonymized Data: which cannot be linked to any individual.
5. Your Rights under CCPA / CPRA
If you are a California resident, you have the following rights:
- Right to Know: what personal information we collect, use, disclose, and sell, by category and purpose.
- Right to Delete: request deletion of your personal data, subject to legal exceptions.
- Right to Opt-Out: request that we refrain from selling or sharing your information (we don’t sell your data, but CPRA adds a “sharing” concept to “cross-contextual advertising”).
- Right to Correct: request correction of inaccurate personal information.
- Right to Limit Use and Disclosure of Sensitive Personal Information: where applicable.
- Right to Non-Discrimination: you are entitled to access our services free from discrimination for exercising your privacy rights.
To submit a request, please contact us at: info@helixstorm.com. We will verify your identity before fulfilling your request and respond within the CPRA deadlines.
6. Data Security & Retention
We employ appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, or loss. However, no internet-based transmission is completely secure.
We retain personal information only as long as necessary for business or legal purposes, or as required by law.
7. Children’s Privacy
Our Site and services are not directed to children under 16. We do not knowingly collect personal information from minors under 16. If we learn we have collected personal data from children in this age group, we will promptly delete it.
8. Cookies and Do Not Track
We use cookies to facilitate Site functionality and user experience. We do not respond to browser “Do Not Track” signals.
9. Policy Updates
We may update this policy from time to time. We will post the updated version on this page, with a revised effective date. Continuing to use our Site after changes indicates your consent to the updated Policy.
Summary of Enhancements for CCPA / CPRA Compliance
| Feature | Original (Helixstorm) | Enhanced (This Draft) |
|---|---|---|
| Rights to Know, Delete, Correct | Not specified | Included per CCPA/CPRA requirements |
| Sensitive Information Handling | Not covered | Clarified per CPRA standards |
| Opt-Out of Sale/Sharing | Not addressed | Included opt-out right |
| Non-Discrimination Assurance | No mention | Included to ensure fair treatment |
| Children <16 (16 vs. 13) | Not addressed | Raised standard to age 16 as per CPRA |
| Security & Retention | General mention | Clarified duration and safeguards |
| Cookies & DNT | General mention | Reaffirmed non-response to DNT |