The Helixstorm: IT Support Blog for Growing Businesses

Learn how to apply the latest IT strategies from A leading managed services provider.

HPE dHCI for the Win!

The value of an HPE dHCI (disaggregated hyper-converged infrastructure) is the ability to scale compute and storage independently of each other. Nutanix definitely trail-blazed hyper-converged technology along with Simplivity. Those solutions converged compute, storage, and network into a set of small appliances. Scaling was easy. Just add a node and the software would add the… Read More

7 Service Desk KPIs That Will Transform Your Help Desk

An IT service desk (or help desk) provides end-user support and tech troubleshooting to your internal team. Implementing a help desk infrastructure in your organization can streamline your tech issue resolution process, improve your network management and keep your company devices running smoothly. But, like any other internal function of your business, your team should… Read More

The Business Benefits of Remote Monitoring Management (RMM)

Technology is a rapidly evolving, ever-changing element that impacts every business. So whether you’ve recently gone paperless or your company is always the first in your industry to adopt cutting-edge tech, IT considerations are vital to your business’s growth.  But are you genuinely optimizing your tech performance? You’re likely facing new IT challenges every day,… Read More

Immutable Storage: What It Is And Why Your Business Needs It

Using cloud storage for data backup has become a critical component of business continuity. Although many businesses debate the pros and cons of on-premises vs. cloud storage, these data storage options don’t always ensure data authenticity. That’s where immutable storage comes in. In this blog, we’ll go over how immutable storage works and how it… Read More

The Importance of TCO Analysis

A total cost of ownership (TCO) analysis is a vital tool when implementing new technologies in your organization. When deciding between vendors, software, and other solutions, you should consider the initial purchase price and the long-term price or the total cost of ownership. Today we’ll go over everything you need to know about a TCO… Read More

IT Workstation Management: Tips for Effective Desktop Management

Does your team have a practical approach to workstation management? Today we will review nine desktop management best practices to enhance productivity, control costs and improve efficiencies in your business. 1. Take Inventory It can be tempting to upgrade your workstation management with the latest and greatest technology as it becomes available. However, while considering… Read More

What Is a Fractional CIO?

When it becomes necessary to scale your business, having the level of IT expertise you need can be quite advantageous. Large companies usually have in-house IT management professionals in various technical specialties. However, many small and medium-sized businesses do not have the operational or financial means to invest in a full-time CIO. Many smaller businesses… Read More

What’s an IT Service Desk – And Why Outsource One?

What is an IT service desk and how could it help your business? Discover five IT service desk benefits in our guide.

Types of Managed Hosting (And How to Choose One)

Which type of managed hosting is right for you?
Learn more about different types of managed hosting services before deciding which one is right for your business.

Managed IT Services vs. Professional Services

Managed or professional services: Which one is right for you? Discover more about managed services vs. professional services in our guide to outsourcing IT.