The Helixstorm: IT Support Blog for Growing Businesses

Learn how to apply the latest IT strategies from A leading managed services provider.

12 Types of Phishing Attacks to Watch Out For

Although many tech-savvy people think they can spot a malicious email, phishing attacks are becoming more sophisticated every day. According to Verizon, nearly one-third of all data breaches involved some type of phishing attack.  Knowing how to spot phishing emails can be your best line of defense against increasingly complex email scams. In this article,… Read More

6 Ways to Reduce Telecommunications Costs Effectively

Did you know most enterprises overspend on telecommunication services by 30% or more? Companies often spend tons of money on telecommunications without realizing what they are paying for. Telecommunications cost management is notoriously difficult, and it can be time-consuming to track cost and usage on voice, data and network services. How does your organization manage… Read More

11 Steps for Designing a Foolproof Disaster Recovery Plan

Natural disasters and cyber threats can wreak havoc on your business. But what about theft, equipment failure or prolonged power outages?  There’s no end to the events that could cause extended downtime and significant revenue losses. Having a foolproof disaster recovery plan helps mitigate business disruptions and gets you back up and running faster. You… Read More

How to Conduct an Efficient Zoom Meeting: 8 Best Practices

As remote workers have become more commonplace during the COVID-19 pandemic, so have Zoom meetings. While the quality of remote meetings has come a long way, companies still struggle to keep attendees engaged and utilize the technology properly. If you’re responsible for leading Zoom meetings, you may be apprehensive about configuring meeting settings and making… Read More

9 Patch Management Best Practices

Implementing software patches can be tedious. But effective patch management processes can make or break your system security. 57% of cyberattack victims report that installing available software patches could have prevented a breach.  The National Security Agency highlighted the importance of using good patch management when it found a critical security flaw in the Windows… Read More

How to Create a Mobile Device Management Policy: 9 Best Practices

Mobile device management (MDM) policies are instrumental in preventing mobile device security threats and data breaches. Whether devices are personally or company-owned, MDM policies help employees understand mobile security risks and what they can do to mitigate them.  Let’s discuss the importance of having a mobile device management policy and best practices for keeping mobile… Read More

Everything You Need to Know About PCI DSS Requirements

If your company processes credit cards, you’ve probably heard of the PCI DSS.  The Payment Card Industry Data Security Standard, or PCI DSS, establishes security requirements for organizations that handle branded payment or credit card transactions. Any business that engages in payment card transactions with consumers must be PCI DSS compliant or risk facing steep… Read More

12 Signs You Should Hire a Managed Services Provider

Outsourcing your IT services is a great way to close the IT skills gap that many businesses struggle with.  Managed services providers have become the preferred IT model for businesses of all sizes. They provide advanced support, security and proactive maintenance that most companies can’t afford to hire in-house.  In this blog, we’ll cover 12… Read More

What Is a Legacy System? 9 Signs It’s Time to Upgrade Your Outdated Infrastructure

“If it ain’t broke, don’t fix it,” can be a dangerous sentiment when it comes to your IT infrastructure. A legacy system refers to outdated computing hardware or software that is still in use. Legacy IT systems can drastically limit your growth, expose you to security risks and keep you stuck in a rut while… Read More

Lessons to Learn from Cybersecurity Awareness Month 2020

Every October, National Cybersecurity Awareness Month teaches Americans how to stay safer online. This government-sponsored initiative sheds light on security risks and best practices that can help businesses, educational institutions and consumers adopt more secure digital practices.  In this article, we’ll break down everything you should know about this year’s Cybersecurity Awareness Month, including 2020’s… Read More