PROFESSIONAL IT SERVICES

IT Infrastructure Expertise When You Need It

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PROFESSIONAL IT SERVICES: WE DESIGN, ARCHITECT, BUILD AND IMPLEMENT TECHNOLOGY SOLUTIONS

Do you have a critical pending project but lack the technical resources to realize its completion? You’re not alone.

Your IT staff may not have the breadth of skill sets and experience necessary to design, architect, build and implement the solutions you require to stay relevant in your industry. What you need is a sophisticated level of infrastructure expertise that most companies can’t afford to hire in-house.

Professional IT services enable businesses of all sizes to implement advanced IT solutions efficiently and affordably. When you partner with Helixstorm, our technology experts enable you to advance confidently in an increasingly complex marketplace.

OUR PROFESSIONAL IT SERVICE OFFERINGS

We offer a wide range of professional IT infrastructure services, including:

  • Architecture and design of network, server and security infrastructure
  • Infrastructure assessments
  • Network and server administration

  • Implementation and rollout of network gear, switches, and routers
  • Email implementation and setup
  • Active Directory

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PROFESSIONAL CONSULTATION AND ONBOARDING

What’s on your technology to-do list? Whether you need consulting services, project management or want to pursue a longer-term contractual agreement, we take your needs seriously. Our professional IT services onboarding process consists of four phases:

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Phase 1: Assessment

  • Information gathering: Understanding your current environment.
  • Gap analysis: Where you are versus where you need to go.
  • Technology assessment: What we’ll use to build your project, with built-in compatibility to legacy systems (if any).

Phase 2: Planning

  • Creating a strategic, executable plan with goals and timelines top of mind.
  • Total cost of ownership (TCO) analysis

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Phase 3: Implementation

Your project is deployed, subject to agreed-upon scope and terms. Specific projects that fall under our professional IT services include:

Phase 4: Validation

Testing and validation are key components of any IT infrastructure management project. We don’t hand over the keys until the project is thoroughly road-tested to your satisfaction.

TECHNOLOGY WE USE:

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PROFESSIONAL SERVICES VS. MANAGED SERVICES

Our professional IT services focus on dedicated project management. Designing, architecting, building and implementing comprehensive technology solutions in a short-term scenario fall under our professional IT services umbrella.

On the other hand, our managed IT services focus on customized, day-to-day maintenance and servicing of IT systems to suit your needs, including:

24/7 Monitoring

24/7 network monitoring and maintenance

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Backup as a Service (Baas)

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Risk and compliance management

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Help Desk support

Workstation Management

Workstation Management

Data Storage Management

Data Storage Management

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User education and accountability

WHY CHOOSE HELIXSTORM FOR MANAGED IT SUPPORT SERVICES?

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Business-Minded

We solve your pressing tech issues, but we don’t tackle IT in a silo. Instead, we keep your business goals front and center to ensure we fix the problems that affect you every day. Technology is the fuel that gets you where you want to go.

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Relationships First

We aren’t interested in shallow customer engagements. We take relationships seriously, and we want to get to know you and your business goals. We put relationships first – that’s why we’ve worked with some of our clients for more than a decade.

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Future-Focused

Solving immediate tech issues will patch holes today, but a short-term solution doesn’t set you up for future success. So we work with you to create a foolproof technology roadmap that serves your business now AND in the future.

NEED HELP with a project?CONTACT HELIXSTORM FOR PROFESSIONAL IT SERVICES TODAY!

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