"Helixstorm's professional services expertise is exeptionally strong and their depth of knowledge is broad. You can't find a more talented partner. We will continue to rely on them as a strategic partner for many future projects to come."
As a leading provider of managed IT solutions, Helixstorm offers the breadth and depth of services needed to support your business goals now and in the future.
HelixStorm solves your IT problems
Your 1st Line of Defense
Detecting system vulnerabilities helps deflect issues before they become problems. Stop putting out IT fires and start growing your business with our custom-managed IT support plans.
Your 2nd Line of Defense
Requiring user education and accountability are crucial in securing your systems and valuable data. Help avoid compromise by training users to identify and handle potentially harmful situations.
Your 3rd Line of Defense
Protecting critical data from power failures, ransomware, or natural disasters ensures its safety. Our best-in-class backup solution restores your data to RTO or RPO objectives and provides business continuity.
Helixstorm is the technology and business partner your company needs to stay relevant and secure.
We offer a full range of technical resources along with the expertise to help you address current challenges with a future-focused mindset.
We begin every relationship with a comprehensive audit to understand your current computing environment, then present our recommendations for addressing gaps and risks.
Assigned executive sponsor and technical account manager
Initial network audit, analysis and recommendations
Regular strategy meetings
Every successful system needs a solid foundation. Our Network Operations Center (NOC) proactively maintains and tunes your network to keep everything running in top shape.
Proactive system and software maintenance
Local and remote network support
Critical hardware, service and system monitoring
Relationships are our top priority. You’ll be supported by an experienced team of systems engineers and network professionals who provide 24/7 onsite and remote support.
Assigned account specialist
Remote/onsite break/fix support
Translate your business needs into an IT environment that works with you, not against you. We’ll help you create an IT strategy overview that lays out a clear plan of where you’d like to go and how technology can get you there.
When you partner with Helixstorm, you get a broad range of services that solve your immediate headaches and build a strong technology foundation.
Receive round-the-clock monitoring that ensures network configurations are up-to-date and protected from cybersecurity threats.
Get faster ticket resolution, reduced downtime, increased productivity, and higher employee satisfaction.
Meet industry-specific security requirements and compliance mandates, reducing risk and providing peace of mind.
Use cloud-based storage to improve scalability and flexibility while controlling costs.
Align your IT strategy, resources and projects with your business goals for best-in-class solutions.
Get proactive maintenance for all managed workstations following manufacturer best practices.
Identify and analyze cyber threats in real time.
Get enhanced protection from cyber intruders.
Detect and defend against hackers and Zero-Day cyberattacks.
Protect critical data with backup, recovery and restoration services when you need them.
Helixstorm is the technology and business partner your company needs to stay relevant and secure. We offer a full range of technical resources along with the expertise to help you address current challenges with a future-focused mindset.
Drawing on decades of experience, our core team of technology strategists tackles present-day challenges while keeping future considerations in mind.
From business planning to goal setting and forecasting, our team works closely with yours to provide a comprehensive understanding of your business that anticipates future technology needs and helps you achieve your goals.
Although we have a highly skilled team, we are not afraid to seek external expertise when necessary. We are committed to getting the job done, even if that means bringing in outside experts.
We approach customer challenges with enthusiasm and work closely with you to develop a plan that will help you emerge stronger and more secure. Our goal is to support you through difficult times and help you build resilience.
Our commitment to transparency and open communication helps us cultivate long-lasting customer relationships. In fact, we have worked with some of the same clients for over a decade.
“Helixstorm is the ideal IT partner for us. They helped scale our fast-growing agency seamlessly, taking technology management off our hands. Whether it was a larger project like migrating email platforms to daily support tasks like onboarding new employees or tech support, Helixstorm handles everything with professionalism, deep expertise and stellar customer service.”
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