Tag Archives: IT help desk

The Nathans Episode 1: So what is a Server and why should I care?

By: Nathan Frey, Helixstorm Service Technician  Featuring: Nathan Shannon, Service Technician I recently worked on an issue for a client; their employees couldn’t access a set of shared folders they use for accounting.   As I began looking into the issue one of the employees—a friendly lady whom I have regularly spoken with– contacted me to get […]