Cyber security is on the tip of everyone’s tongues. From every day security measures to larger patching and monitoring, cyber security is a top business concern.
Cyber security is an IT buzzword. There’s a lot of ambiguity about what cyber security entails and what is the right solution is for your business.
Many IT companies take the break-fix approach. They maintain the status quo, only making changes as needed. But small and medium size business are increasingly seeing the need for advanced cyber security services.
Cyber security should be proactive and designed to monitor and detect threats before they affect your business. Here are key services your cyber security company should provide.
Cyber Security Company: 4 Services They Should Provide
- Network Monitoring. Nothing affects productivity like your network going down. Network monitoring helps businesses stay ahead of outages, fix issues faster and manage growing, changing networks. Your cyber security company should have a strong network monitoring system in place 24/7.
- Patching & updates. The latest software, browsers and operating systems are great defenses against viruses, malware and online threats. Patches are small pieces of software that companies issue when security flaws are uncovered. WannaCry was the infamous ransomware attack that affected over 200,000 computers. It was also preventable. Microsoft had released a patch for the issue earlier — many didn’t have it installed or updated on their systems.
- Employee training. Employees should be trained in basic security practices and policies. This includes creating strong passwords, protecting customer data and implementing Internet usage rules. Your cyber security company should provide recommendations for employee best practices.
- Swift resolution. The longer it takes to detect and respond to a security threat, the higher the potential risks. Your IT company should resolve issues in a timely manner.
It’s important to ask your cyber security company these questions. At Helixstorm, we pride ourselves on proactively monitoring our clients’ networks to detect issues before they start. Talk to us today to see why we’re different.