How much should IT support cost? It seems like a straightforward question, but the answer can get murky depending on who you’re talking to.
Many employers and business owners look at IT support costs as a begrudgingly necessary expense — IT can be the bane of your existence when it’s not properly managed. But with the right partner, IT is a crucial asset that protects your operations, increases productivity and aligns with your business goals. Seeing ROI in your IT investments starts with identifying IT support costs and what you need for your business. Here are the typical pricing models for IT support and the factors you should consider before making a decision.
There are several popular pricing models for managed IT support costs.
Beyond the pricing model, it’s crucial to find the right IT services provider for your business. What’s the size of your business? How do you plan to scale and grow in the future? Do you have any compliance needs that your IT infrastructure needs to address? Your IT partner should address immediate IT needs and support your business in the future.
Managed IT support creates a stable IT environment that will grow with your business and help you save time and resources. At Helixstorm, we use the per user IT support cost model for managed services. It’s simple, straightforward, and gets you the full range of IT support you need — and you don’t get a complicated invoice with countless line items and jargon you don’t understand.
Our data speaks volumes. With a 20-minute response time to tickets and 99.9% system uptime. We’re focused on proactive support that updates and monitors your systems to catch issues before they arise.
Call us today to discuss your managed IT services.