Orange County IT Support & Consulting

Proactive Managed IT Services for Orange County Businesses

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Clear, simple, results-driven IT support.

Technology should support your business, not weigh it down.

Managed IT services enables Orange County businesses to reduce technology costs, secure their organization and solve recurring IT headaches once and for all.

With Helixstorm, you get proactive, data-driven IT support and unparalleled customer service — all within your budget.

Our Orange County managed IT services clients typically see:

Issues Resolved on First Contact

Avg. ticket response time

Avg. resolution time

System uptime

Our Proactive Managed IT Services For Orange County Businesses Include:

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24/7 Monitoring & Detection

Monitor, resolve and prevent issues before they interrupt your day.

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IT Help Desk Support

With remote and onsite support for Orange County businesses, we’ll be there when and where you need it.

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Strategic Planning

You’ll meet with an executive sponsor and dedicated technical account manager regularly on your IT strategy.

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IT Compliance

We’ll help you understand and comply with industry compliance and regulations.

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Business Continuity

Regular backups, data retention policies and a business continuity plan to keep your operations up and running in the event of a disaster.

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Cyber Security

Receive ongoing anti-virus software updates and patch management to secure your IT environment.

Solve Your IT Headaches With Helixstorm’s Orange County IT Support Services

Are you always struggling with your Wi-Fi? Slow computers? Not sure you have a solid disaster recovery plan in place?

Wasting time trying to solve IT issues with no real, lasting solution?

Luckily, there’s an easier path to better IT support.

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Peace of mind

Alleviate stress and risk of unmanaged IT

Increased Growth

Scale confidently and cost-effectively

Prevent downtime

Protect your business from unexpected downtime

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The project went exactly as planned — better even. We hit all the goals we were aiming for, and we’re already experiencing a significant return on the investment. Helixstorm was great to work with because they understood our business goals and what we needed to grow from a technology perspective. We knew we could trust them to do everything – from the hardware to the software to the planning.

Peter McAneny

Benefits of Helixstorm’s Managed IT Services

At Helixstorm we pride ourselves on our customer service and technical expertise. Here’s where we shine compared to other managed IT services providers in Orange County:

Transparent, Data-Driven IT Support

Get a handle on your IT. We map out every server, computer and device to get a full picture of your IT health. That way, our team of engineers can diagnose and resolve IT issues quickly (and prevent problems before they start).

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CIO-Level IT Consulting & Strategy

Is your IT environment hindering or helping your business? Our technical engineers work with your IT budget to create strategic yearly plans that maximize your technology investments and help you understand how to prioritize IT investments to fit your business goals.

How Managed IT Services Works

Step 1

Assess Your Environment

Before introducing new IT solutions, you need to understand your starting point. We'll begin with a network assessment to evaluate where risks lie and how to reduce costs and improve your IT environment.

Step 2

Prioritize Your Technology Needs

Based on your needs, we'll create a strategic technology plan and growth strategy that fit your budget and goals. We lay out all the resources and costs required to get you where you want to be.

Step 3

Gain an Ongoing IT Support and Consulting Partner

With monthly status reports, quarterly strategy meetings and a team of engineers, you’ll have IT support at every level of your business. We work with you to roll out new initiatives and overcome IT challenges with your goals in focus.

Business-Minded

We solve your pressing tech issues, but we don’t tackle IT in a silo. We keep your business goals front and center to ensure we fix the problems that affect you every day. Technology is the fuel that gets you where you want to go.

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Future-Focused

Solving immediate tech issues will patch holes today, but a short-term solution doesn’t set you up for future success. We work with you to create a foolproof technology roadmap that serves your business now AND in the future.