Managed IT Services for San Diego Businesses

Proactive IT Support for San Diego Companies

San Diego Managed IT Serivces

Solve Your IT Issues with San Diego Managed IT Services.

IT issues are more than an inconvenience — they waste time, energy and money. When mismanaged, they’re a constant headache and a direct hit to your bottom line.

Managed IT services enables San Diego businesses to reduce technology costs, secure their organization and solve recurring IT headaches once and for all.

With Helixstorm, you get proactive, data-driven IT support and unparalleled customer service — all within your budget.

Here’s what our San Diego managed IT services clients typically see:

Issues Resolved on First Contact

Avg. ticket response time

Avg. resolution time

System uptime

San Diego IT Support Services

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24/7 Monitoring & Detection

Get constant critical hardware, service and system monitoring, patch updates and workstation support to prevent issues before they become a problem, including anti-virus and spyware detection.

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IT Help Desk Support

Slow desktop? Trouble logging in? Get your IT issues resolved promptly. You can even access custom dashboards to monitor ticket requests.

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Strategic Planning

You’ll meet with an executive sponsor and dedicated technical account manager regularly on your IT strategy.

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IT Compliance

Need to comply with HIPAA, PCI, FERC or other industry standards? Confidently grow your business — knowing your IT environment meets industry compliance standards.

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Business Continuity

Regular backups, data retention policies and a business continuity plan to keep your operations up and running in the event of a disaster.

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Cyber Security

Receive ongoing anti-virus software updates and patch management to secure your IT environment.

Solve Your IT Headaches With Helixstorm’s San Diego IT Services

Are you always struggling with your Wi-Fi? Slow computers? Not sure you have a solid disaster recovery plan in place?

Wasting time trying to solve IT issues with no real, lasting solution?

Luckily, there’s an easier path to better IT support.

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Peace of mind

Alleviate stress and risk of unmanaged IT

Increased Growth

Scale confidently and cost-effectively

Prevent downtime

Protect your business from unexpected downtime

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The project went exactly as planned — better even. We hit all the goals we were aiming for, and we’re already experiencing a significant return on the investment. Helixstorm was great to work with because they understood our business goals and what we needed to grow from a technology perspective. We knew we could trust them to do everything – from the hardware to the software to the planning.

Peter McAneny

The Helixstorm Difference

At Helixstorm we pride ourselves on our customer service and technical expertise. Here’s where we shine compared to other managed services providers:

Transparent, Data-Driven IT Support

Get a handle on your IT. We map out every server, computer and device to get a full picture of your IT health. That way, our team of engineers can diagnose and resolve IT issues quickly (and prevent problems before they start).

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CIO-Level IT Consulting & Strategy

Is your IT environment hindering or helping your business? Our technical engineers work with your IT budget to create strategic yearly plans that maximize your technology investments and help you understand how to prioritize IT investments to fit your business goals.

How Managed IT Services Works

Step 1

Assess Your Network

We’ll start with a network assessment to evaluate where your data is at risk and how to reduce costs and improve your IT environment.

Step 2

Prioritize Your Technology Needs

Based on your needs, we’ll create strategic technology plans that fit your budget and goals.

Step 3

Gain an Ongoing IT Consultant and Partner

With monthly status reports, quarterly strategy meetings and a team of engineers, you’ll have IT support at every level
of your business.

Business-Minded

We solve your pressing tech issues, but we don’t tackle IT in a silo. We keep your business goals front and center to ensure we fix the problems that affect you every day. Technology is the fuel that gets you where you want to go.

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Future-Focused

Solving immediate tech issues will patch holes today, but a short-term solution doesn’t set you up for future success. We work with you to create a foolproof technology roadmap that serves your business now AND in the future.