Managed IT Support Services

Specializing in managed IT support & consulting for businesses in the Temecula Valley.

Are you tired of dealing with computer problems?

Is your network unreliable? Are your desktops super slow? Does your IT guy take forever to fix your IT issues?

If so, Helixstorm can help.

Your Full-Scale IT Department — Just a Few Doors Down

Avoid slow computers and poor performance with local IT support from Helixstorm. Our IT experts focus on preventing IT problems for Southern California businesses.

With Helixstorm on your side, your desktops stay lightning-fast, your software is always up-to-date and you never have to touch hardware again. When your computer network is fast and happy — your employees are, too.

Every business should have access to expert IT support. That’s why we combine award-winning engineering with the best technology available to deliver the same technology Fortune 500 companies use — at a fraction of the cost.

Learn how our managed IT services plans help solve your IT challenges.

What’s Included: Managed IT Support Plans

Unmatched help desk support

Advanced risk and compliance management

Proactive network maintenance

24/7 Monitoring

Rest easy knowing Helixstorm is constantly monitoring your IT infrastructure and warding off threats. Our IT experts are available to support your business and answer your questions all day, every day.

Help Desk Services

Give your team a single destination for resolving IT issues. Helixstorm’s help desk services offer employees the instant support they need to stay productive.

Local and Remote Network Support

At Helixstorm, we don’t wait until you experience IT issues to come to the rescue. We work behind the scenes — scanning your network, protecting from spam and implementing leading security measures like multi-factor authentication — to protect your critical information. Our engineers can resolve most IT issues offsite but also come to your office when needed.

Project-Based Support and Expertise

Looking to implement cloud solutions? Our IT experts look beyond your immediate needs and align technology to support your business — keeping you relevant and secure. Most importantly, our clients have access to resources that help them quickly solve challenges.

Proactive System and Software Maintenance

Overdue software updates and disk storage issues can leave you with slow, unreliable IT systems. Helixstorm handles all maintenance for your systems and software so you’re never left troubleshooting errors.

Server Management and Configuration

Take the guesswork out of configuring servers. Helixstorm sets up and manages your servers so you get custom hardware — right out of the box.

Why Helixstorm For Managed IT Services?

You can’t afford to wait hours for IT issues to be resolved. We track everything to respond to issues faster and give you the best customer experience possible.

Our managed IT services clients typically see:

86%

Issue Resolved on First Contact

20 min

Avg. Ticket Response Time

1.87 hrs

Avg. Resolution Time

99.93%

System Uptime

Interested in Managed Services for Your Temecula Business?



Case Study: O'Neill

Discover how Helixstorm resolved performance and security issues, reduced time-intensive server maintenance and implemented disaster recovery for O'Neill.

READ MORE

See What Other Companies Say About Helixstorm

"Helixstorm helped us design and implement our virtual computing infrastructure. Their 'best practice' methodology helped us gain the availability we needed to deliver our applications to our clients. Helixstorm has a depth of expertise deploying total virtualization environments. We are now able to provide redundancy to our critical business application and storage on demand through thin-provisioning."

Senior System Administrator
Truly Nolen Pest Control

FREE Network & Security Assessment ($1500 value)

This assessment evaluates:

  • Specific vulnerabilities that put your data at risk
  • Recommendations to improve your network speed
  • SWOT analysis to identify strengths, threats and opportunities
  • A management plan to put these recommendations into action
GET YOUR FREE ASSESSMENT TODAY