Is IT not your day job yet you find that you’re doing it more often than your real job?
Do you currently have an IT guy but they’re too busy to help you when you need it?
Get home for dinner & leave the IT to us.
Call for a FREE quote: (888) 43-HELIX
We provide access for your employees to contact our help desk 24/7. This allows each of your users to get technical help when they need it. 90% of the questions we receive are responded to in 30 minutes or less and 85% of the questions are answered and resolved the same day!
Our advanced monitoring system proactively manages your network while you’re snuggled up in bed dreaming or lying on the sandy beaches of Hawaii. If an issue is detected, our engineering team is alerted and will remediate the issue reducing downtime and increasing productivity.
We have a dedicated account team ready to serve you. We establish recurring meetings to maintain a clear line of communication and expectations, along with periodic business reviews to ensure we are providing the biggest value to your organization. Since we know change is the only thing constant, recurring meetings is a very important component to customer happiness.
Along with your dedicated technical account manager, we include a business technical leader. Consider this your CIO. We will align technology solutions with your business needs and strategies.
You’re an IT professional but you need a solid team to back you up and help. That’s where Helixstorm comes in. Contact us today to find out how we can help with anything from strategy consultation to VPN setups to 24×7 server monitoring and much more.
If you don’t normally handle IT but sometimes it falls to you, or if you simply need help with outsourcing IT expertise, contact us today. Helixstorm can help with user support, network security, mission critical services, and much more.
“The team at Helixstorm are phenomenal and we are so relieved we hired them to take care of our firm. With all the technology in today’s business environment it is essential to have a strong team of IT professionals to keep you up and running, Helixstorm is that team”