Author Archives: Aaron Schneider

What Is Penetration Testing?

If you want to know whether your cybersecurity strategies are working as intended, you’re faced with one of two realities. You can wait for a bad actor to breach your network and then deal with the fallout, or you could regularly conduct penetration testing. But what is a penetration test?   In this guide, we’ll break […]

What Is a Security Operations Center and What Do They Do?

The threat of cyberattacks continues to grow. Year over year, cybercrime has increased in frequency, totaling 2.7 million complaints and $18.7 billion in losses between 2017 and 2021. To that end, asking what is a Security Operations Center is part of the due diligence required to safeguard your business from cybercrime.  An attack could come […]

IT Help Desk Levels: What Do They Mean?

Building an efficient tech support structure for your business can help skyrocket your productivity. One key strategy for streamlining inquiries and support requests is establishing IT help desk levels.  In this guide, we will break down the five most common levels of IT help desks, outlining each one to help you build an optimized support […]

HPE dHCI for the Win!

The value of an HPE dHCI (disaggregated hyper-converged infrastructure) is the ability to scale compute and storage independently of each other. Nutanix definitely trail-blazed hyper-converged technology along with Simplivity. Those solutions converged compute, storage, and network into a set of small appliances. Scaling was easy. Just add a node and the software would add the […]

7 Service Desk KPIs That Will Transform Your Help Desk

An IT service desk (or help desk) provides end-user support and tech troubleshooting to your internal team. Implementing a help desk infrastructure in your organization can streamline your tech issue resolution process, improve your network management and keep your company devices running smoothly. But, like any other internal function of your business, your team should […]

The Business Benefits of Remote Monitoring Management (RMM)

Technology is a rapidly evolving, ever-changing element that impacts every business. So whether you’ve recently gone paperless or your company is always the first in your industry to adopt cutting-edge tech, IT considerations are vital to your business’s growth.  But are you genuinely optimizing your tech performance? You’re likely facing new IT challenges every day, […]

Immutable Storage: What It Is And Why Your Business Needs It

Using cloud storage for data backup has become a critical component of business continuity. Although many businesses debate the pros and cons of on-premises vs. cloud storage, these data storage options don’t always ensure data authenticity. That’s where immutable storage comes in. In this blog, we’ll go over how immutable storage works and how it […]

The Importance of TCO Analysis

A total cost of ownership (TCO) analysis is a vital tool when implementing new technologies in your organization. When deciding between vendors, software, and other solutions, you should consider the initial purchase price and the long-term price or the total cost of ownership. Today we’ll go over everything you need to know about a TCO […]

IT Workstation Management: Tips for Effective Desktop Management

Does your team have a practical approach to workstation management? Today we will review nine desktop management best practices to enhance productivity, control costs and improve efficiencies in your business. 1. Take Inventory It can be tempting to upgrade your workstation management with the latest and greatest technology as it becomes available. However, while considering […]