Proactive IT Support for Carlsbad Companies
Sick of your WiFi crashing? Documents taking forever to load? Tired of dealing with old hardware and servers? Constantly troubleshooting computer issues?
IT shouldn’t be this difficult.
Solve Your IT Issues with Carlsbad Managed IT Services
IT issues are more than an inconvenience. When mismanaged, they’re a constant headache that cost your business in productivity, time and revenue —a direct hit to your bottom line.
But you can access expert, proactive IT support and unparalleled customer service —all within your budget. At Helixstorm, our managed IT services help prevent your IT problems.
Stop worrying about IT and get issues resolved better, faster. We’ll help you:
Alleviate the Stress and Risk of Unmanaged IT
Scale Confidently and Cost-Effectively
Protect Your Business From Unexpected Downtime
We track metrics that matter so you always know what's happening with your IT.
Here's what our Carlsbad managed IT services clients typically see:
86%
Issue Resolved on First Contact
20 min
Avg. Ticket Response Time
1.87 hrs
Avg. Resolution Time
99.93%
System Uptime
Carlsbad IT Support Services
Here’s how our managed IT services plans can help solve your IT headaches.
24/7 Monitoring
Get constant critical hardware, service and system monitoring, patch updates and workstation support to prevent issues before they become a problem, including anti-virus and spyware detection.
Proactive Maintenance
Stop IT issues in their tracks before they become a problem. Helixstorm not only monitors but implements crucial updates, patches, and performs system cleaning and auditing to ensure your systems are working as intended.
Help Desk Services
Slow desktop? Trouble logging in? Get your IT issues resolved promptly. You can even access custom dashboards to monitor ticket requests.
Advanced Risk and Compliance Management
Confidently grow your business — knowing your IT environment meets industry compliance standards.
Strategic IT Consulting
Looking to scale your business and grow in the cloud? Helixstorm goes beyond IT management, working with you to align your business goals and IT infrastructure to reach your goals faster.
Local and Remote Network Support
As your local IT support partner, Helixstorm can resolve most IT issues quickly from afar — or come onsite when needed.
Ready to experience technology that just works?
Based in southern California for over a decade, we specialize in helping Carlsbad and San Diego businesses ease their tech headaches once and for all. From help desk support to IT consulting and managed services, we’ll help you manage IT so you can focus on running your business — sans IT issues.
