Helixstorm Helps Human Marketing Scale Their IT Environment

The Challenge

Before working with Helixstorm, Human had their CRO Director playing double duty as part-time IT support. However, as they doubled in size and revenue year over year, they needed to ensure that their IT could scale with their growing business needs.

Human’s part-time remote workforce and many disparate cloud applications began presenting unique IT challenges to the team. They needed a technology solution that could guarantee network security and support their growing team of employees. Human also needed to migrate resources to a new email platform to simplify collaboration and document sharing.

The Solution:

Partnering with Helixstorm for Ongoing IT Support

After evaluating vendors, Human partnered with Helixstorm to manage their IT needs. Helixstorm started by performing a comprehensive audit of Human’s network.

Following the audit, they identified some key gaps and outlined recommendations to bring Human’s network up to their IT best practice standards.

By partnering with Helixstorm for managed IT services, the agency would finally have the level of IT support it needed to continue scaling the business without disruption.

Helixstorm Currently Manages the Following IT Support Tasks for Human:

• Infrastructure Management
• Managed SPAM Filtering
• Proractive Management
• Managed Antivirus / Endpoint Security
• Critical Hardware, Service, and System Monitoring
• Help Desk Support
• On-Site Managed Backup

Helixstorm also seamlessly migrated the agency’s cloud and email platform from Office 365 to G Suite to improve online collaboration and streamline remote work.

Now, Human’s IT infrastructure is fully up to standards and maintained by Helixstorm to ensure company information is secure and systems are running smoothly. Human’s employees have a technical support team they can rely on to solve IT issues fast and prevent interruptions in productivity.